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Supervision in the Hospitality Industry with Answer Sheet (EI) (5th Edition)
Supervision in the Hospitality Industry with Answer Sheet - EI - 5th Edition
Author: Raphael R. Kavanaugh, Jack D. Ninemeier, American Hotel & Lodging Educational Institute
Introduce students to the supervisory skills they?ll need to succeed in a hospitality career. They will be prepared to meet the expectations of management, employees, and guests. SUPERVISION IN THE HOSPITALITY INDUSTRY, 5/e features revised procedures for managing conflict; expanded information on motivation, including a discussion of on-boa...  more »
ISBN-13: 9780133255089
ISBN-10: 0133255085
Publication Date: 9/3/2012
Pages: 403
Edition: 5
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Publisher: Educational Institute
Book Type: Paperback
Members Wishing: 0
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