Rebecca P. (wrongheaven) reviewed The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary on + 12 more book reviews
Helpful Score: 1
You may be surprised to find out that this book was not written by someone inside Starbucks, especially considering the glowing account of how this company rose to the top and stayed there. However Michelli merely points out the five principles that Starbucks adheres to that can be beneficial when applied to ANY business. Of course along the way you will likely be amazed by all the different things Starbucks does (especially for the community). It's a great read for multiple reasons.
