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Smart Services: Competitive Information Strategies, Solutions, and Success Stories for Service Businesses
Smart Services Competitive Information Strategies Solutions and Success Stories for Service Businesses
Author: Deborah C. Sawyer
Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and provides a practical framework for identifying and studying competitors in order to gain competitive...  more »
ISBN-13: 9780910965569
ISBN-10: 0910965560
Publication Date: 4/2002
Pages: 256
Edition: 1ST
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Publisher: Cyberage Books
Book Type: Paperback
Members Wishing: 0
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