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The Smart Girl's Guide to Getting What You Want: How to be assertive with wit, style and grace
The Smart Girl's Guide to Getting What You Want How to be assertive with wit style and grace Author:Mary Hartley Do you feel like you?re not heard but you don?t want to have to scream? — Personal development coach Mary Hartley explains the secrets of assertiveness ? of how to communicate with other people in ways that are confident, effective ? but also considerate. Mary reveals the simple steps you can take to help you relate to other people honestly and o... more »penly in every area of your life ? at work, with your friends and family and in your love life. You will discover that you can be true to yourself and your needs without hurting or diminishing other people.
? What assertiveness is and why it matters
? How to avoid aggression, passivity and manipulation
? Tips for handling tricky situations including put-downs and dealing with bullies
? Mastering assertive body language and communication
Packed with practical strategies and exercises, this book will show you how to be confident, assured and proactive ? with style.« less