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Service Excellence
Service Excellence
Author:
Delivers a powerful, elegant 2-step strategy for winning and keeping customers in today's high-speed atmosphere. Customers expect higher quality service than ever before. And, the workload won't be getting any lighter. This handbook will allow you to spread a consistent message to every manager and employee in your company on how to meet the cha... more »
Author:
Delivers a powerful, elegant 2-step strategy for winning and keeping customers in today's high-speed atmosphere. Customers expect higher quality service than ever before. And, the workload won't be getting any lighter. This handbook will allow you to spread a consistent message to every manager and employee in your company on how to meet the cha... more »
ISBN-13: 9780944002025
ISBN-10: 0944002021
Publication Date: 8/1/1989
Pages: 40
Rating: ?
ISBN-10: 0944002021
Publication Date: 8/1/1989
Pages: 40
Rating: ?
0 stars, based on 0 rating
Genres:
