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Service America!: Doing Business in the New Economy
Service America Doing Business in the New Economy
Author: Karl Albrecht, Ron Zemke
This classic service primer shows how to make service quality an imperative in the organization and increase profits with customer loyalty.
ISBN-13: 9780870946592
ISBN-10: 0870946595
Publication Date: 9/1985
Pages: 203
Rating:
  • Currently 3.5/5 Stars.
 1
3.5 stars, based on 1 rating
Publisher: Irwin Professional Pub
Book Type: Hardcover
Members Wishing: 0
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 reviewed Service America!: Doing Business in the New Economy on + 29 more book reviews
Reference for improving the service of any business. Good book.
reviewed Service America!: Doing Business in the New Economy on
My husband enjoyed this book years ago. The book offers valuable insights on how businesses can be managed effectively.


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