The Real Solution Assertiveness Workbook Author:Richard H. Pfeiffer THE REAL SOLUTION ASSERTIVENESS WORKBOOK — Most people can be assertive in some situations, and yet not — be effectual in others. The Real Solution Assertiveness Workbook expands the number of situations in which a person can choose to be assertive. When a person is passive, opportunities are lost and unpleasant situations are tolerated. In time, ... more »bad feelings can build to a point where one more event can trigger an explosion of resentment that in turn provokes criticism or rejection. Graduated homework assignments allow participants to apply their newly acquired skills.
SKILLS AND CONCEPTS
The Problem with Shame
Learning to Identify your own behavior as Assertive, Aggressive, or Passive
Learning to distinguish between the Three Modes of Communicating
Defining criteria for measuring change in Assertive Behavior
Identifying mistaken traditional assumptions and Countering them with Assertive Rights
Broken Record Technique
Confronting your fears about being Assertive
Acknowledgement
Clouding
Probing
Content-to-Process shift
Time Out
Slowing Down
Assertive Position Statement
Assertive Listening
Assertive Position Statement -
Expressing and Listening
Workable Compromise
Three Modes of Communicating
Basic premises Underlying the Three Modes of Communicating
Criticism as a Form of Manipulation
GOALS
To learn assertive communication skills used in a variety of settings to improve your relationships.
To distinguish assertiveness from aggressive and passive communication.
To distinguish assertive rights from myths about assertive behavior.
To explore your fears about being assertive.« less