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The Race Without a Finish Line: America's Quest for Total Quality (Jossey-Bass Management Series)
The Race Without a Finish Line America's Quest for Total Quality - Jossey-Bass Management Series
Author: Warren H. Schmidt
Based on interviews and site visits with twelve Baldrige National Quality Award-winning companies as well as with two winners of the President's Quality and Productivity Award. A complete guide for implementing total quality management (TQM) in all organizations. Lessons learned by leading TQM companies will help managers and executives assess a...  more »
ISBN-13: 9780608251868
ISBN-10: 0608251860
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Publisher: Proquest Info & Learning
Book Type: Paperback
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