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Quality Without Tears: The Art of Hassle-Free Management
Quality Without Tears The Art of HassleFree Management
Author: Philip B. Crosby
The author's objective is to show managers how to build quality into all aspects of a company's operations thereby lowering costs, increasing sales, and boosting profits and do all this without the typical bureaucratic controls and procedures that merely hassle people without producing the desired results. Real situation and amusing fictional ca...  more »
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ISBN-13: 9780070145306
ISBN-10: 007014530X
Publication Date: 3/1/1984
Pages: 205
Rating:
  • Currently 3.3/5 Stars.
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3.3 stars, based on 2 ratings
Publisher: McGraw-Hill Companies
Book Type: Hardcover
Other Versions: Paperback
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