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Quality Is Still Free: Making Quality Certain In Uncertain Times
Quality Is Still Free Making Quality Certain In Uncertain Times
Author: Philip B. Crosby, McGraw-Hill Harvard Business School Pr
In this total update of his classic, quality guru Philip Crosby revisits and ultimately reaffirms the thinking he introduced in the tradition-shattering Quality is Free. In that volume, he took quality precepts learned at ITT and adapted in his great entrepreneurial experiment, Philip Crosby Associates (PCA), and rolled them out for the business...  more »
ISBN-13: 9780070145320
ISBN-10: 0070145326
Publication Date: 10/1/1995
Pages: 288
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Publisher: McGraw-Hill Companies
Book Type: Hardcover
Members Wishing: 0
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