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Quality Management Demystified
Quality Management Demystified
Author: Sid Kemp
Get past the hype to discover what quality management programs really work Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall...  more »
ISBN-13: 9780071449083
ISBN-10: 0071449086
Publication Date: 12/12/2005
Pages: 320
Edition: 1
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Publisher: McGraw-Hill Professional
Book Type: Paperback
Members Wishing: 0
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