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Quality Is Free (Mentor)
Quality Is Free - Mentor
Author: Philip B. Crosby
The first and only nontechnical method for installing, maintaining, and measuring a comprehensive quality improvement program in your business operation. Special features: Emphasizes throughout that doing things right the first time adds nothing to the cost of a product or service. (What costs, and costs dearly in terms of rework, test, warranty...  more »
ISBN-13: 9780451618047
ISBN-10: 0451618041
Publication Date: 1/2/1980
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Publisher: Signet
Book Type: Paperback
Members Wishing: 0
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