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Professional Telephone Skills
Professional Telephone Skills
Author: Debra Smith
The techniques the listeners hear on this program are easy to implement. They'll not only make the listener more effective on the phone, but more confident and in control of every situation. 2 cassettes.
ISBN-13: 9780943066394
ISBN-10: 0943066395
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Publisher: Careertrack
Book Type: Audio Cassette
Members Wishing: 0
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