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The Pocket Guide to the Baldrige Award Criteria - 13th Edition
The Pocket Guide to the Baldrige Award Criteria 13th Edition Author:Mark Graham Brown This pocket guide has been updated for 2007 to interpret the criteria in the seven Baldrige categories. It begins with commonly asked questions about the Award criteria. It then breaks down the 19 items under the seven category headings of the Baldrige criteria with concise explanation and quick tips of what excellent companies do in eac... more »h area.« less