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The Pocket Guide to the Baldrige Award Criteria
The Pocket Guide to the Baldrige Award Criteria
Author: Mark Graham Brown
Whether your organization is applying for the Malcolm Baldrige National Quality Award or not, this handy pocket guide will serve as a quick reference for employees at all levels. The 64-page booklet is a guide to interpreting the 1998 criteria in the seven Baldrige categories to help your organization improve quality. It begins with answers to...  more »
ISBN-13: 9781563272530
ISBN-10: 1563272539
Publication Date: 2/2001
Pages: 56
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Publisher: Quality Resources.
Book Type: Paperback
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