The Office Procedures and Technology Author:Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White The Office: Procedures and Technology is a comprehensive, higher-level Office Procedures text for high school students that focuses on the necessary skills for office workers. Skills range from using e-mail and the Internet to the use of integrated applications and office suites. The text has three types of feature boxes in each chapter: Profes... more »sional Growth and Resources, providing information on professional organizations such as ARMA; Workplace Connections, comments from fictional business employees related to material presented in the chapter; and Focus On?offering information on current topics that need special attention.« less