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The New Lean for Financial Services Training Set
The New Lean for Financial Services Training Set Author:Don Tapping, Dave Tapping, Matt Smith The New Lean for Financial Services Training Set is your 21st century solution to conveying the methodology of teaching Lean practices in the financial service industry. This set is based on over 10 years of implementing Lean in insurance, investment, banking, credit union, and mortgage companies. The training package includes: 1. A value stream... more » mapping and data collection exercise 2. Six Lean financial services case studies to be used for discussion 3. A Lean simulation to demonstrate takt time, pull versus push, continuous flow, work load, and mistake proofing 4. A Lean for Financial Services Jeopardy Game 5. Lean Desktop (PC) application examples 6. Detailed explanations of the core quality improvement tools (Fishbone Analysis, 5 Why, Pareto, etc.), 7. The Lean Office Assessment, and 8. The ability to customize it all!« less