2013 - Value Stream Mapping How to VIsualize Process and Align People for Organizational Transformation Using Lean Business Practices to Transform Office and Service Environments (Hardcover) ISBN-13: 9780071828918 ISBN-10: 0071828915 Genre: Business & Money ? 2012 - Metricsbased Process Mapping Identifying and Eliminating Waste in Office and Service Processes (Paperback) ISBN-13: 9781439886687 ISBN-10: 1439886687 Genres: Business & Money, Engineering & Transportation ? 2007 - The Kaizen Event Planner Achieving Rapid Improvement in Office Service and Technical Environments (Paperback) ISBN-13: 9781563273513 ISBN-10: 1563273519 Genre: Business & Money ? |