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Measure Up!
Measure Up
Author: Richard Lynch, Kelvin Cross
Leading consultants argue that few areas are as important to the performance of organizations as measurement, yet it remains one of the weakest areas in management today. — Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to:. — * Measure what is important to their customers. — *...  more »
ISBN-13: 9781557864611
ISBN-10: 1557864616
Publication Date: 1/13/1994
Pages: 250
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Publisher: Wiley
Book Type: Paperback
Members Wishing: 0
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