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Search - Measure Up!: Essential Guide to Measuring Business Potential

Measure Up!: Essential Guide to Measuring Business Potential
Measure Up Essential Guide to Measuring Business Potential
Author: Richard L. Lynch, Kelvin F. Cross
For many companies improvement in the areas of customer satisfaction, flexibility and productivity will be a matter of survival in the 1990s. This book shows managers how to measure what is important to their customers, motivate their organizations to improve continually against customer expectations, identify and eliminate waste, both of time a...  more »
ISBN-13: 9780749313425
ISBN-10: 0749313420
Publication Date: 11/5/1992
Pages: 224
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Publisher: Mandarin
Book Type: Paperback
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