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Marketing Management - International Edition
Marketing Management International Edition Author:Philip Kotler Contains 22 chapters grouped into the following areas: — Part 1: Understanding Marketing Management (defining the market, adapting to the new economy, building customer satisfaction, value and retention) — Part 2: Analyzing Market Opportunities (Winning markets through strategic planning, measuring market demand, scanning the environment, analyzin... more »g markets and buyer behavior, analyzing business markets and business buying behavior, dealing with competition, identifying market segments and selecting target markets)
Part 3: Developing Market Strategies (positioning and differentiating the market offering through the product life cycle, developing new offerings, designing global offerings)
Part 4: Shaping the Market Offering (product and branding strategy, designing and managing services, developing price strategies and programs)
Part 5: Managing and Delivering Marketing Programs (designing and managing value networks and marketing channels, managing retailing, wholesaling and market logistics, integrated marketing communications, advertising, sales promotion, public relations, direct marketing, managing the sales force, managing the total marketing effort)« less