Managing a Changing Workforce Author:Bob Losyk, Bob Losyk Businesses are already feeling the effects of employee changes in the workplace. Losyk, in Managing a Changing Workforce, gives you a detailed plan of action to deal with the workforce of the future. He shows how the changes in worker loyalty and commitment of today's workforce are profoundly affecting the quality of service in every... more » type of organization, from large corporations to small businesses. Managing a Changing Workforce takes a candid look at the underlying dynamics of today's and tomorrow's workforce. It puts a microscope to which factors are influencing the workforce and why businesses must take them into account today. This book shows how to effectively manage and motivate Generation X'ers who will be the workforce of tomorrow. Managing is only one of two books available that addresses the issue of the next generation of workers and their different values. It examines Generation X'ers' core beliefs and how these beliefs impact the work ethic. Managing a Changing Workforce focuses on what businesses must do to give outstanding service in order to keep customers in the future. It spotlights better ways to assess, recruit, hire, train, and manage employees; create service standards, and implement feedback and reward systems that really work. Most importantly, it shows how to motivate this mass of diverse workers into producing for organizations of all types. Managing a Changing Workforce shows how businesses can succeed as they meet the forces of the next century. Managing a Changing Workforce is written in a clear, easy to read style. It is filled with techniques that are easy to implement, along with creative ideas, how-to's, checklists, and chapter tips to provide the reader with a plan of action.« less