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MANAGER'S GUIDE TO ISO 9000
MANAGER'S GUIDE TO ISO 9000
Author: Kenneth L. Arnold
Fortune magazine has called ISO 9000 "the hot new seal of quality...a standard of quality management, hugely popular in Europe, that is rapidly taking hold in the U.S. -- and around the globe." This step-by-step guide to ISO 9000, the first by a manager who has actually been through the certification process, will be invaluable to compani...  more »
ISBN-13: 9780029010358
ISBN-10: 0029010357
Publication Date: 5/23/1994
Pages: 377
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Publisher: Free Press
Book Type: Hardcover
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