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Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transcations
Lean Six Sigma for Service How to Use Lean Speed and Six Sigma Quality to Improve Services and Transcations
Author: Michael L. George
This bestseller brings the miracle of Lean Six Sigma improvement out of manufacturing and into service. Lean Six Sigma for Service fills the need for a service-based approach, explaining how companies of all types can cost-effectively translate manufacturing-oriented Lean Six Sigma tools into the service delivery process.
Audio Books swap for two (2) credits.
ISBN-13: 9781933309675
ISBN-10: 1933309679
Publication Date: 12/25/2008
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Publisher: American Media International
Book Type: Audio CD
Members Wishing: 0
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