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Juran on Quality by Design : The New Steps for Planning Quality into Goods and Services
Juran on Quality by Design The New Steps for Planning Quality into Goods and Services
Author: J. M. Juran
Building on the experiences of scores of companies and hundreds of managers, J.M. Juran, the world-renowned quality pioneer, presents a new, exhaustively comprehensive approach to planning, setting, and reaching quality goals. Employing three case examples which encompass the three major sectors of the economy -- service, manufacturing, and supp...  more »
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ISBN-13: 9780029166833
ISBN-10: 0029166837
Publication Date: 5/4/1992
Pages: 538
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Publisher: Free Press
Book Type: Hardcover
Members Wishing: 1
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