Skip to main content
PBS logo
 
 

Search - Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery

Integrating Service Level Agreements: Optimizing Your OSS for SLA Delivery
Integrating Service Level Agreements Optimizing Your OSS for SLA Delivery
Author: John Lee, Ron Ben-Natan
Service level agreements (SLAs) offer service providers a way to distinguish themselves from their competitors in today's volatile, hypercompetitive market. This book offers an innovative approach that takes full advantage of current interface, automation, and Internet-based distribution and reporting technologies. — * Addresses business-level SL...  more »
ISBN-13: 9780471210122
ISBN-10: 0471210129
Publication Date: 7/15/2002
Pages: 352
Rating:
  ?
0 stars, based on 0 rating
Publisher: Wiley
Book Type: Paperback
Members Wishing: 0
Reviews: Amazon | Write a Review


Genres:


Back to the Top ↑
By using this Web site, you confirm that you have read, understood, and agreed to be bound by the Terms of Use. As an Amazon Associate we earn from qualifying purchases.
US Patent Number 7,877,315 | Copyright © 2004 - 2024 PaperBackSwap.com. All Rights Reserved.