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ITIL Version 3 at a Glance: Information Quick Reference
ITIL Version 3 at a Glance Information Quick Reference
Author: John Long
ITILŪ Version 3 At a Glance takes a graphical approach to consolidating the information of ITILŪ version 3. ITILŪ is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITILŪ as a vehicle for improving IT service quality and improve return on invest...  more »
ISBN-13: 9780387885506
ISBN-10: 0387885501
Publication Date: 9/1/2008
Edition: 1
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Publisher: Springer
Book Type: Unknown Binding
Other Versions: Paperback
Members Wishing: 0
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