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ITIL Version 3 at a Glance: Information Quick Reference
ITIL Version 3 at a Glance Information Quick Reference
Author: John Long
ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT s...  more »
ISBN-13: 9780387773926
ISBN-10: 0387773924
Publication Date: 8/12/2008
Pages: 84
Edition: 1
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Publisher: Springer
Book Type: Paperback
Members Wishing: 0
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