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ISO 9000 and Beyond: From Compliance to Performance Improvement
ISO 9000 and Beyond From Compliance to Performance Improvement
Author: H. James Harrington
A combination of text, CD-ROM, flowcharting software, and on-line guidance shows how to plan, execute, and internalize and upgraded quality management system (QMS) within any organization. The authors, both ISO experts, provide concepts that actually go beyond meeting the minimum QMS requirements as defined in ISO 9001. Offers case studies and s...  more »
ISBN-13: 9780079132895
ISBN-10: 0079132898
Publication Date: 1/1/1997
Pages: 359
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Publisher: McGraw-Hill
Book Type: Hardcover
Members Wishing: 0
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