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High Performance Benchmarking: 20 Steps to Success
High Performance Benchmarking 20 Steps to Success
Author: H. James Harrington, James S. Harrington
In this highly readable guide, the quality world's leading guru, H. James Harrington, brings together all the popular benchmarking applications, from competitive product testing, reverse engineering, and competitive analysis to competitive shopping and process benchmarking. For the first time, business professionals have one source that explains...  more »
ISBN-13: 9780070267749
ISBN-10: 007026774X
Publication Date: 12/1/1995
Pages: 173
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Publisher: McGraw-Hill
Book Type: Paperback
Members Wishing: 0
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