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Help Desk Practitioner's Handbook
Help Desk Practitioner's Handbook
Author: Barbara Czegel
Your complete guide to surviving and thriving as a Help Desk practitioner — Help Desk Practitioner's Handbook — The only book to address the unique concerns of the huge and growing number of Help Desk analysts, this is your complete guide to becoming a more effective communicator and problem-solver and deriving greater satisfaction from your job. ...  more »
ISBN-13: 9780471319924
ISBN-10: 0471319929
Publication Date: 12/16/1998
Pages: 432
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Publisher: Wiley
Book Type: Paperback
Members Wishing: 0
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