The Heart of Empathy Author:Robert R. Carkhuff Empathy is the ultimate expression of freedom for both helper and helpee. It is the 'sacred trust' because it empowers us to leave people better than we found them. With a lifetime of research, development, and practice, the authors have studied the effective ingredients of helping and human relations. The 8 chapters of this book spell out these... more » effects and their sources. It is the perfect compliment to the "Bestselling Art of Helping".« less