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Search - Handling Difficult People Library Edition: With Practical Techniques for Improving Customer Care and Patient Care, for All Levels Such As Office Manager, Doctor, Nurse, Practice Administrator

Handling Difficult People Library Edition: With Practical Techniques for Improving Customer Care and Patient Care, for All Levels Such As Office Manager, Doctor, Nurse, Practice Administrator
Handling Difficult People Library Edition With Practical Techniques for Improving Customer Care and Patient Care for All Levels Such As Office Manager Doctor Nurse Practice Administrator
Author: Daniel Farb
Healthcare staff need to handle both difficult customers and difficult patients. The structure of Handling Difficult People is many short suggestions and principles followed immediately by interactive questions and applications. The simple structure makes it possible for busy healthcare workers to log in and benefit from short, self-contained un...  more »
ISBN-13: 9781594910913
ISBN-10: 159491091X
Publication Date: 6/16/2004
Pages: 19
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Publisher: University Of Health Care
Book Type: Spiral-bound
Members Wishing: 0
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