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The Guide To The Baldrige Award Criteria (Pocket Guide to the Baldrige Award Criteria)
The Guide To The Baldrige Award Criteria - Pocket Guide to the Baldrige Award Criteria Author:Mark Graham Brown The Pocket Guide to the Baldrige Award Criteria - 9th Edition — Mark Graham Brown This handy pocket book is a quick reference guide to interpreting the criteria in the seven Baldrige categories. Whether a company is applying for the Malcolm Baldrige National Quality Award or not, this can help employees at all levels as they work toward improvin... more »g quality. Includes answers to frequently asked questions and quick tips indicating what excellent companies do in each category.« less