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Be Our Guest: Perfecting the Art of Customer Service
Be Our Guest Perfecting the Art of Customer Service
Author: The Disney Institute, Theodore Kinni
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the tenth anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even...  more »
Audio Books swap for two (2) credits.
ISBN-13: 9781494562335
ISBN-10: 1494562332
Publication Date: 5/5/2015
Edition: MP3 - Unabridged CD
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Publisher: Tantor Audio
Book Type: Audio CD
Other Versions: Paperback
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