GNVQ Advanced Leisure and Tourism Author:John Ward, Phil Higson, William Campbell Specially written for GNVQ Advanced Leisure and Tourism, this book is also suitable for other courses, including A-Level Geography and Business. It contains detailed information on topics such as health and safety, customer service, marketing, information services, teamwork, planning, and evaluation. The text covers all the GNVQ unit requirement... more »s. Activities throughout aim to develop knowledge and core skills, and assignments at the end of each section provide evidence of achievement. The book is based around real case studies taken from the authors' experience in the industry.« less