First Break All the Rules What the Worlds Greatest Managers Do Differently, Marcus Buckingham, Curt Coffman. (Hardcover 0684852861) Used Book available for Swap

Search - First, Break All the Rules: What the World's Greatest Managers Do Differently

First Break All the Rules What the World's Greatest Managers Do Differently
Author: Marcus Buckingham, Curt Coffman

The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held sacred by conventional wisdom. They do not believe tha... more »t, with enough training, a person can achieve anything he sets his mind to. They do not try to help people overcome their weaknesses. They consistently disregard the golden rule. And, yes, they even play favorites. This amazing book explains why. Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers across a wide variety of situations. Some were in leadership positions. Others were front-line supervisors. Some were in Fortune 500 companies; others were key players in small, entrepreneurial companies. Whatever their situations, the managers who ultimately became the focus of Gallup's research were invariably those who excelled at turning each employee's talent into performance. In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations for him or her -- they define the right outcomes rather than the right steps; how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses; and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover. There are vital performance and career lessons here for managers at every level, and, best of all, the book shows you how to apply them to your own situation.

ISBN-13: 9780684852867
ISBN-10: 0684852861
Publication Date: 5/5/1999
Pages: 255
Rating:

Currently 3.8/5 Stars.

3.8 stars, based on 50 ratings

Publisher: Simon Schuster
Book Type: Hardcover
Other Versions: Audio Cassette, Audio CD
Reviews: Member | Amazon | Write a Review

Top Member Book Reviews

Wendi C. reviewed First, Break All the Rules: What the World's Greatest Managers Do Differently on 3/20/2012 + 30 more book reviews

Helpful Score: 1

This is a very good book for managers to read. It offers good insight for a manager to contemplate their management style and tweak any techniques.

Share/Like this Review?

Please Log in to Rate these Book Reviews

Andrea B. (AndreaB) reviewed First, Break All the Rules: What the World's Greatest Managers Do Differently on 11/7/2006 + 42 more book reviews

There are vital performance and career lessons here for managers at every level, and, best of all, the book shows them how to apply them to your own situation.

Share/Like this Review?

Anick L. (islandgirl) reviewed First, Break All the Rules: What the World's Greatest Managers Do Differently on 10/5/2006 + 113 more book reviews

Good common sense management ideas for today's corporate world.

Share/Like this Review?

Stosh W. reviewed First, Break All the Rules: What the World's Greatest Managers Do Differently on 9/3/2006 + 2 more book reviews

Describes in detail Gallup's major study into great managers and great workplaces, from which they created the employee engagement survey, "Q12".

Share/Like this Review?

Rosemary A. (femalebookie) reviewed First, Break All the Rules: What the World's Greatest Managers Do Differently on 10/29/2010 + 9 more book reviews

Cd's are well written and very clear. The information offered is simply layed out in a staged fashion. They cover substantial material in a straight forward manner that immediately exposes the common sense nature in "piece meals" of managerial critical thinking approaches. All the while they are gathering it's components and combining them into the structured whole pie.

Share/Like this Review?

Read All Book Reviews of "First Break All the Rules What the Worlds Greatest Managers Do Differently"

Genres:

Search - First, Break All the Rules: What the World's Greatest Managers Do Differently

Top Member Book Reviews

Please Log in to Rate these Book Reviews

Loading...