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Go the Extra Mile, Workbook 4 (Crisp Retailing Smarts)
Go the Extra Mile Workbook 4 - Crisp Retailing Smarts Author:Robert Taggart In Workbook 4: Go the Extra Mile, the retail sales associate will learn how to conduct customer follow-up, how to use business cards artfully, how to maintain key information on customers, and how to offer personal shopper services. By going the extra distance, the sales associate can set the store apart from the competition and build solid cust... more »omer relationships.« less