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Evaluation of Library and Information Services (Aslib Know How Guides)
Evaluation of Library and Information Services - Aslib Know How Guides
Author: John Crawford
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are...  more »
ISBN-13: 9780851423678
ISBN-10: 0851423671
Pages: 58
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Publisher: Aslib
Book Type: Paperback
Members Wishing: 0
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