Essential Managers Learning To Lead Author:Robert Heller Practical techniques show you how to use your initiative, handle problems, encourage others, and inspire excellence. — Learn all you need to know about leadership and understand the core skills and personal attributes needed to be an effective, responsible, and empowering manager. Learning to Lead not only shows you how to gain your staff's t... more »rust and commitment, but also provides practical techniques for you to use when hiring employees, delegating authority, running meetings, and resolving conflict. Power tips help you to handle real-life situations and develop the first-class skills that you need to become a dynamic and inspirational leader. The Essential Manager have sold more than 1.9 million copies worldwide! Experienced and novice managers alike can benefit from these compact guides that slip easily into a briefcase or a portfolio. The topics are relevant to every work environment, from large corporations to small businesses. Concise treatments of dozens of business techniques, skills, methods, and problems are presented with hundreds of photos, charts, and diagrams. It is the most exciting and accessible approach to business and self-improvement available.« less