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Difficult Conversations (HBR 20-Minute Manager Series)
Difficult Conversations - HBR 20-Minute Manager Series
Author: Harvard Business Review
You have to talk with a colleague about a fraught situation, but you?re worried that they?ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that?s constructive—not combative. Difficult Conversations walks you through: — • Uncovering the root cause of friction — • Maint...  more »
ISBN-13: 9781633690783
ISBN-10: 1633690784
Publication Date: 2/16/2016
Pages: 112
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Publisher: Harvard Business Review Press
Book Type: Paperback
Members Wishing: 0
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