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Deming Route to Quality and Productivity: Road Maps and Roadblocks
Deming Route to Quality and Productivity Road Maps and Roadblocks Author:William W. Scherkenbach This book presents each of Deming's 14 Points, offering analysis and explanations based on years of study with Dr. Deming. As a former senior executive at Ford, Scherkenbach offers his insight in guiding that company's drive to make the 14 Points part of corporate life.