Gretchen G. (trunkshow) -
Any and everyone that deals with customers will find a nugget in this book. In the office setting, remembering that those one serves are the customers (and reason for your job), there were jewels to apply. As an independent for an international DSA for women's products, I found great tips and made notes for reminders. Great comeback examples and polite "don't do this" examples.
Valerie F. (canoegirl) reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 167 more book reviews
Great ideas for delivering great service to customers.
Helen L. (DaisysMommy) reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on
Great customer service book
Sue E. (Susanaque) -
This is a guidebook for service professionals working on the front line. It equips you wiith the savvy and skills you need to deliver unbelievably great service under any circumstances.
Betty P. reviewed Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) on + 175 more book reviews
This little book is full of great advice. It is also a fun read.
