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DUH! Lessons in Employee Motivation that Every Business Should Learn: from the World's Best (and Worst) Airlines
DUH Lessons in Employee Motivation that Every Business Should Learn from the World's Best Airlines - and Worst
Author: David C. Forward
Using examples taken mostly from the airline industry (although the lessons apply to ANY business), this book shows the importance of having a highly motivated workforce, HOW to create one, and how employees who are happy at work directly impact customer service and profits.
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ISBN-13: 9780971103016
ISBN-10: 0971103011
Publication Date: 6/15/2004
Pages: 160
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Publisher: ReachForward Publishing
Book Type: Paperback
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