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Customer-Driven Strategy: Winning Through Operational Excellence
CustomerDriven Strategy Winning Through Operational Excellence Author:Thomas F. Wallace This indispensable resource presents a straightforward technique to evolve a customer-driven perspective from new product development in order to effectively manage the supply chain. Explains how to leverage continuous improvement initiatives to attain higher levels of performance, create accurate performance measures and maximize the market imp... more »act of novel product releases. Includes examples from leading companies.« less