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The Customer Service Companion
The Customer Service Companion
Author: C. Leslie Charles
The Customer Service Companion, subtitled "The essential handbook for those who serve others" is designed for the front line employee who works with the public in either a service or sales capacity. The book emphasizes the "how" and "why" of external service (working with customers or clients) and internal service (attitude, teamwork, and c...  more »
ISBN-13: 9780964462113
ISBN-10: 0964462117
Publication Date: 1996
Pages: 203
Rating:
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Publisher: Yes! Press
Book Type: Paperback
Members Wishing: 0
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