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Customer Relations Handbook for Builders: Volumes I & II
Customer Relations Handbook for Builders Volumes I II
Author: Carol Smith
The knowledge and experience of premier customer-service expert Carol Smith are at your fingertips whenever you open the Customer Relations Handbook for Builders. This two-volume set provides the guidance and materials you need to go beyond customer service to build the successful relationships you need to reduce complaints and warranty wor...  more »
ISBN-13: 9780867184440
ISBN-10: 0867184442
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Publisher: Home Builder Pr
Book Type: Hardcover
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