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The Customer Comes Second
The Customer Comes Second
Author: Hal Rosenbluth
The secret of Hal Rosenbluth's success, and his company's, is actually very simple. He concentrates on his employees first and his customers second. The formular works. Rosenbluth Travel was named one of the top ten in The 100 Best Companies to Work For In America, and happy customers have quickly transformed a small family business into a gl...  more »
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ISBN-13: 9780688132460
ISBN-10: 0688132464
Publication Date: 1/31/1994
Pages: 240
Rating:
  • Currently 2.9/5 Stars.
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2.9 stars, based on 4 ratings
Publisher: Harper Perennial
Book Type: Paperback
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