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Customer Care Management
Customer Care Management
Author: Andrew Brown
The book is based on the management courses that the author runs as part of Structured Training's open course programme. It aims to define company culture and philosophy and help to implement customer-care strategy.
ISBN-13: 9780434902316
ISBN-10: 0434902314
Publication Date: 9/25/1989
Pages: 128
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Publisher: Butterworth-Heinemann Ltd
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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