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Search - Customer Care in Healthcare Program Library Edition: For All Members of a Healthcare Organization, Including Office Staff, Executives, Receptionists, Managers, ... Total Quality Management in Customer Service

Customer Care in Healthcare Program Library Edition: For All Members of a Healthcare Organization, Including Office Staff, Executives, Receptionists, Managers, ... Total Quality Management in Customer Service
Customer Care in Healthcare Program Library Edition For All Members of a Healthcare Organization Including Office Staff Executives Receptionists Managers Total Quality Management in Customer Service
Author: Daniel Farb
The Customer Care in Healthcare Program combines 4 Customer Care in Healthcare courses into one package. Courses included are Reorganizing for Customer and Patient Care, Customer and Patient Care, Provider Patient Relationships, and Handling Difficult People. The courses are interactive and focus on teaching a technique or idea followed by reinf...  more »
ISBN-13: 9781594910340
ISBN-10: 1594910340
Publication Date: 6/18/2004
Pages: 101
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Publisher: University Of Health Care
Book Type: Paperback
Members Wishing: 0
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